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Hermes offers Christmas money-back guarantee
Hermes is to offer a money back delivery guarantee this Christmas – the third year that it has done so. Under the scheme, Hermes guarantees that all online purchases will be delivered before Christmas...
View ArticleCarrefour España chooses XPO for online
Carrefour has chosen XPO Logistics to manage its online ‘non-food’ store, Carrefour Online, for the Spanish market. Operating from a 14,000 sqm logistics centre in Yunquera de Henares (Guadalajara)...
View ArticleLa Redoute chooses Temando fulfilment platform
French mail order company La Redoute has chosen Temando shipping and fulfilment software. The software is designed to let an online retailer give consumers options for delivery while considering the...
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DPD opens £100m parcels hub
DPD has officially opened its £100 million parcels hub at Hinckley ready for the Black Friday and Christmas peak. The hub is fitted with a 3,000 metre long automated sorter by Beumer, and is capable of...
View ArticleThree quarter of consumers will shop online for Christmas
Some 76 per cent of consumers plan to buy at least half of their presents online this year, while only three per cent said they would get everything in-store, a study by Yodel has revealed. And the...
View ArticleAldi to launch online shopping service
Aldi is to launch an e-commerce operation early next year to drive growth in the UK. The new web site will start by selling wines, followed by non-food “Specialbuys” later in the year. The discount...
View ArticlePrimark plans 86,000 sqm site in Netherlands
Primark has chosen a 16 ha site at Roosendaal between Antwerp and Rotterdam to be the hub serving its northern European network of retail stores. It is taking a ten year lease on the site at Borchwerf...
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Argos launches same-day home delivery service
Argos is launching Fast Track, a new service offering same day home delivery or store collection for some 20,000 products. Customers can see Fast Track items online, purchase them, and chose either to...
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Tesco takes stock out of supply chain
Tesco has taken three days stock out of its supply chain as a result of improved systems and stock management, the retailer said in its interim results. The move is part of Tesco’s strategy to regain...
View ArticleStock-outs hit 81pc of shoppers
Some 81 per cent of adults have suffered from an unavailable product in-store in the past 12 months, a study by YouGov and GT Nexus has revealed. And 65 per cent of online shoppers have had the same...
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Heavy online shopping numbers double – Hermes survey
The number of heavy online shoppers in the UK – those making 11 or more purchases a quarter – has doubled to three million over the past two years, according to the latest study by Hermes. And the 2105...
View ArticleCharles Bentley in £6m warehouse deal
Charles Bentley & Son has bought the 202,000 sq ft former Morris Cranes warehouse in Loughborough in a deal worth £6m, for its e-commerce brand, BuyDirect4U. BuyDirect4U was established in 2005 as...
View ArticleAmazon to hire 19,000 temps for Christmas
Amazon UK is to hire 19,000 people at its fulfilment and customer service centres over the Christmas period. “We are 100 per cent focused on providing an exceptional customer experience and to ensure...
View ArticleWeather is key driver of retail demand – Met Office report
Almost half of retailers and suppliers (47 per cent) rank the weather in the top three factors external to their business that drive consumer demand, research by the Met Office has revealed. However,...
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Yodel to hire 7,000 staff for Christmas
Yodel is recruiting 7,000 part-time and full-time staff across the UK in preparation for this year’s peak Christmas period. It will recruit more than 800 directly employed drivers who will be provided...
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Ocado to recruit 1,800 permanent staff
Ocado has launched a recruitment drive to bring in 1,798 permanent staff before December. The majority of the vacancies are for Customer Service Team Members – drivers who deliver shopping into...
View ArticleArgos in delivery deal with eBay
Argos and eBay have signed a multi-year deal covering collection and drop-off at Argos stores and delivery within 48 hours. eBay consumer sellers in the UK will be able to drop-off their sold items at...
View ArticleTesco picks Mercareon platform
Tesco has changed the inbound goods processes used at its distribution centres in Poland, Hungary, the Czech Republic and Slovakia and implemented Mercareon, a SaaS platform for time slot management at...
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Home Bargains goes double deck at giant Amesbury RDC
TJ Morris, the Home Bargains retailer, has gone live with its £110m, 1,000,000 sq ft distribution centre at Amesbury, Wiltshire. The site uses 15 double deck lifts, and ancillary equipment supplied by...
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Black Friday backlash from US outdoor retailer
US outdoor retailer REI has bucked the Black Friday trend and has announced it will close all 143 of its retail locations, its headquarters and two distribution centres on November 27th – now one of...
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